Shipping policy

Last updated: March 22, 2026

This Shipping Policy applies to all orders placed within the United States and outlines the timelines, conditions, and requirements for order processing and delivery. Our goal is to provide a dependable, transparent, and customer-friendly shipping experience. All products offered in our store are fully covered under the terms described below, and every order is handled with care to ensure timely dispatch and delivery.

Order Processing Schedule

Orders are processed exclusively on business days, which include Monday through Friday, and exclude weekends and all USA public holidays. Any order placed before our daily cut-off time of 17:00 PM (GMT-5) will begin processing on the same business day. Orders submitted after this time will begin processing on the next eligible business day.

  • Orders processed Monday to Friday
  • Cut-off time: 17:00 PM (GMT-5)
  • No weekend processing
  • No processing on USA public holidays
  • All products are included under this policy

Handling Time

Before an order is dispatched, it undergoes a handling and preparation period. This timeframe ensures accuracy, quality control, packaging, and fulfillment readiness. The standard handling time ranges from 1 to 4 business days, and all handling operations occur exclusively from Monday to Friday.

  • Handling timeframe: 1–4 business days
  • Fulfillment days: Monday to Friday only
  • No weekend or holiday handling
  • All orders prepared according to quality control standards

Transit Time and Delivery Expectations

Once shipped, orders are transported and delivered within an estimated 3 to 7 business days, depending on carrier routes and regional logistics. Deliveries occur from Monday to Friday, and courier services may adjust schedules during national holidays. When combining both handling and transit timelines, the full estimated delivery window is 4–11 business days.

  • Transit timeframe: 3–7 business days
  • Delivery days: Monday to Friday
  • No weekend delivery
  • Total estimated timeframe: 4–11 business days

Shipping Cost and Currency Information

All orders shipped within the United States qualify for free shipping, regardless of order size, value, or destination. All shipping and order transactions are processed in USD. Customers who choose to pay with another currency should be aware that their bank or payment provider may apply independent exchange rates or transaction fees that are beyond our control.

  • Free shipping on all orders
  • Currency used: USD
  • Exchange rate or foreign transaction fees may apply

Need Help?

If you have questions about your order, delivery timelines, or shipping status, our support team is available to assist you. We are committed to providing clear communication and helpful guidance at every stage of your shopping experience.

Store Name: Olivara Vive

Address: 691 John Wesley Dobbs Ave NE, Atlanta, GA 30312, USA

Support Email: info@olivaravive.com

Business Hours: Monday–Friday, 8:00 AM – 5:00 PM (GMT-5)

Contact Form: Contact us

Customer Support: We strive to respond within 24 Business Hours.