FAQs
Frequently Asked Questions
Is it safe to enter my payment information on your website?
Yes. All transactions are protected using SSL encryption technology, ensuring that your payment information and personal data remain secure and confidential throughout the checkout process.
Check more detail on our Payment Policy Page
What currency are transactions processed in?
All orders are processed in USD. If you pay using another currency, your bank or payment provider may apply additional conversion fees or exchange rates that are beyond our control.
Check more detail on our Payment Policy
How long does delivery take once my order ships?
Transit time is typically 3–7 business days, depending on your location and carrier routes. Deliveries occur only Monday to Friday.
Check more detail on our Shipping Policy
What is your return policy?
We accept returns for both defective and non-defective products within 35 days of delivery. Items must be in new condition and shipped back using the approved return label. Returns without approval may experience delays.
Check more detail on our Return & Refund Policy
How long does it take to receive a refund?
Once your returned item is received and inspected, refunds are processed within 16 days. You will receive a confirmation email once the refund has been completed.
Check more detail on our Return & Refund Policy
How is my personal information protected?
We take your privacy seriously. All information submitted through our website is handled in accordance with industry-standard security protocols and applicable U.S. privacy guidelines. Personal data is used only to process orders, improve services, and support customer inquiries.
Check more detail on our Do Not Sell My Personal Information